John's Shoe Store - Where You Are Our Most Valued Customer

Providing the best customer service is as important as the shoes we offer for sale. Whether your experience with us is on our website or in our stores, we hope it has been enjoyable. Although we try our best, we know we have areas that need improvement and we would love to hear feedback from you, our customers, so that we can improve ourselves for the future. Please feel free to leave a comment on our Contact Us page, or call our Rosetta Street store and ask to speak to anyone in management in order to file a complaint or compliment.

 

Ask About In-Store Pick-Up

We offer an in-store pick up option for our customers who make a purchase online. It is easy and it eliminates the time and cost associated with delivery or mailing.

Delivery and Mail Boat Option

We will also be offering a FREE delivery service to residents here on New Providence as well as to the family islands. Our goal is to try and achieve same day delivery on orders placed online before 12:00 noon, and all purchaces made afterwards will be delivered the following day (except for sundays). For our Out Island customers, no charge will be added to your order. We will pay for delivery to the mailboat, and also the charge for using the mailboat. Each customer will be notified when their order has been delivered to the boat, as well as the name and expected arrival of the boat into their port.